In my previous article, I explored the channels that are most likely to provide specific and immediate feedback to managers on how they manage. The most common channels (like relying on your boss’s boss) are not reliably effective, while the channel with the highest likelihood of success is to receive feedback directly from employees. So why don’t managers get feedback from their employees?
Many managers are not good at being a manager, and the ones who suffer most directly from poor management practices are the employees. Similarly, employees are also the ones who are most likely to observe the behaviors of the boss, and have the ability to identify different ways for the boss to behave that would help the team perform better (i.e., “Instead of yelling, I would like it if you would speak to me in a calm voice.”) Read more