Management Design: The “designs” we have now: Send them to training (part 2)
This is the second part of my examination of Management Training Programs as a management design. In the first part of this series, I describe how the impact of a management training class inevitably fades or never even takes hold in the first place. In today’s article, I examine a few forces outside of the training class that have the possibility, if not the likelihood, of creating different or even the exact opposite behaviors from what was covered in management training.
The scenario is this: A new or existing manager attends a management training program. This program can range from a few hours to several days. Then what happens? In many programs, nothing. The manager is expected to go and apply what was learned in training. In others, a mentor might be assigned. While I’m supportive of training and mentoring as a component of management design, current management design tends to be too weak to achieve this goal, often to detrimental effect. See if these conditions apply to your organization:
Is it possible for the manager to do something different (or even the opposite) from was covered in management training class?
Management Design: The “designs” we have now: Send them to training (part 1)
The Manager by Design blog advocates for a new field called Management Design. The idea is that the creation of great and effective Managers in organizations should not occur by accident, but by design. Currently, the creation of great managers falls under diverse, mostly organic methods, which create mixed results at best and disasters at worst. This is the latest of a series that explores the existing designs that create managers in organizations.
Today I discuss a common and consciously-created current design to create managers: The Management Development Training Class.
In this design, the new or existing manager goes to a training class to learn the skills necessary to be a better manager. Awesome! This is very much needed, as there are many mistakes that managers make, and something needs to be done to make sure both new and existing managers don’t make them.
The training classes for teaching management practices can be internal (developed inside the organization), or external (developed and perhaps delivered outside the organization). They can take place over the course of a few hours, or perhaps over several days. Some management development programs very consciously take place over a series of months and have regular check-ins on how it is going with the new manager. More sophisticated management development programs will have mentor programs.
I’ve very supportive of any effort to improve the quality of management skills, and the management development class is a great way to start, and should be a cornerstone of any management design. So as a start, let’s give cheers to the management development programs out there!
But how does a management training program stack up as design? Read more
Tenets of Management Design: Focus on the basics, then move to style points
In this post, I continue to explore the tenets of the new field I’m pioneering, “Management Design.” Management Design is a response to the bad existing designs that are currently used in creating managers. These current designs describe how managers tend to be created by accident, rather than by design, or that efforts to develop quality and effective managers fall short.
So today’s tenet: Focus on basic tasks of people and team management, then move to style points
I introduce the concept of style points as a way of prioritizing what goes into creating great managers, and the steps that should be taken to get to the status of “great manager.” Style points are the flourishes that can be performed if you have successfully completed the fundamentals, the basics, or the preliminary tasks. Someone who tries to go for style points without having mastered the basics can look pretty foolish. Unfortunately, this tends to happen a lot with managers, both new and experienced. If you have ever rolled your eyes in response to a manager’s actions, then it likely he or she was trying get style points prior to having done something more basic.
Management Design: The “designs” we have now: You can manage only if you’re from here
The Manager by Design blog advocates for a new field called Management Design. The idea is that the creation of great and effective managers in organizations should not occur by accident, but by design. Currently, the creation of great managers falls under diverse, mostly organic methods, which create mixed results at best, and disasters at worst. This is the latest of a series that explores the existing designs that create managers in organizations. Today’s design: Hire as managers only those from within the organization.
In this “design”, the organization values promoting people into first-level and upper-level management positions from within. This is a natural tendency, because there are a lot of good outcomes from this process – it encourages thinking through management development and creating programs to support it; it creates career paths for employees; it assures that managers are familiar with company, department, and team procedures and expertise. The manager is networked already within the company. So if you are going to err on having this be your management design, this would be a good place to start.
However, as a design, it is still lazy, and there are some pitfalls and risks that need to be addressed.
Management Design: The “designs” we have now: Hire the premier technical expert
The Manager by Design blog advocates for a new field called Management Design. The idea is that the creation of great and effective managers in organizations should not occur by accident, but by design. Currently, the creation of great managers falls under diverse, mostly organic methods, which create mixed results at best and disasters at worst. This is the latest of a series that explores the existing designs that create managers in organizations. Today’s “design” we have now: Hire the premier technical expert.
Having the opportunity to hire a premier technical expert to improve your organization’s performance is a great idea. It brings in a fresh perspective, the technical knowledge you need, and perhaps will transition your team from being mediocre to industry-leading. What could go wrong? Lots. Read more
Tenets of Management Design: Managing is a functional skill
In this post, I begin to explore the tenets of the new field I advocate called Management Design. Management Design is a response to the bad, or lazy, existing design (cataloged here) that currently describes how managers are developed or found. These existing designs demonstrate how people managers are often created by accident, rather than by design. To improve this, I’m proposing design tenets and here’s the first tenet of management design: Treat people and team management as a functional skill. Read more
Management Design: The “designs” we have now: Promote the top performer
The Manager by Design blog advocates for a new field called Management Design. The idea is that the creation of great and effective Managers in organizations should not occur by accident, but by design. Currently, the creation of great managers falls under diverse, mostly organic methods, which create mixed results at best and disasters at worst. This is the latest of a series that explores the existing designs that create managers in organizations. The “design” we have now: Promote the top performer. Read more
How to use the What-How grid to build team strength, strategy and performance
In my previous post, I described how managers can use the What-How grid to identify a more complete view of performance of their team members. In the posting, I discussed how this grid aids managers in identifying which areas of performance feedback they should be receiving. In this post, I’ll discuss how you can further use the grid to make better strategic decisions in running your team. Read more
Management Design: The “designs” we have now: You’ve managed a team before? We need you!
The Manager by Design blog advocates for a new field called Management Design. The idea is that the creation of great and effective Managers in organizations should not occur by accident, but by design. Currently, the creation of great managers falls under diverse, mostly organic methods, which create mixed results at best. This is the second of a series that explores the existing designs that create managers in organizations. The design discussed prior was, “Hire MBAs and Consultants.” Today’s design: Hire someone who has managed before.
In this “design”, organizations solve the problem of finding good managers by seeking people who have managed before. A more specific version of this is to put in the job description the requirement for people who have managed teams of a certain size: Have you managed a team of 5 or more people? 10 or more people? 50 or more people? By seeking this prior experience, organizations are making an effort to eliminate the error of having someone who is inexperienced in the role. With many management designs, hiring an inexperienced manager is far too risky.
Obviously, hiring managers from a pool of existing managers is an important way to reduce the risk and improve the quality of your management staff, and of course managerial experience tends to be better than lack of experience. However, overreliance on requiring management experience as the method of ensuring good management has its perils, because on its own, it’s bad design. Here are the perils: Read more
Management Design: The “designs” we have now: MBA graduates and Consultants
The Manager by Design blog advocates for a new field called Management Design. The idea is that the creation of great and effective managers in organizations should not occur by accident, but by design. Currently, the creation of great managers falls under diverse, mostly organic methods, which create mixed results at best and disasters at worst. This is the first of a series that explores the existing “designs” that create managers in organizations. Today I’ll start with a traditional way of finding managers: The education and prestige route.
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