The Manager by Designsm blog writes frequently about the importance of managers having the ability to give quality performance feedback. I’ve written about the need to use behavior-based language, and making sure the performance feedback is given in the appropriate timeliness and specificity.
But is giving feedback really necessary?
Leslie Allan has a great article on the Business Performance blog that highlights the importance of quality manager feedback on employee engagement. She cites a Gallup survey conducted in 2009 that identifies how different “feedback styles” can have a huge impact in employee engagement.
The article highlights that a manager who does not provide any feedback will have almost no employee engagement. Then those who do provide feedback have much more employee engagement, with those managers who focus on strengths getting even more engagement — they’re 30 times more likely to manage engaged workers than no feedback. Read more
In my previous article, I discuss how a necessary component of leadership is setting and articulating a strategy. If this is not done, then leaders become managers executing a strategy that has not been articulated, and, in essence, multiplying the number of managers executing a non-existent or randomly generated or constantly changing strategy. In other words, chaos.
In an earlier article, I discuss how one way to assure managers actually know the strategy is to ask them what they think the strategy and ask those reporting to the managers what they think the strategy is.
Now lets combine the two. Let’s go ahead and ask people in the organization what they think strategy is. Whether there is an articulated strategy or not, this process will, in essence, reveal what people in the organization think the strategy is.
Setting and articulating a strategy is not necessarily an easy thing to do, and even those in leadership positions seem to struggle with this. So “crowdsourcing” is at least a way to generate ideas and kick start the process of identifying and articulating a strategy. Read more